The Natural Choice for a Healthier Dog

1. Acceptance of Terms By accessing or using the Timberlake House of Raw website or placing an order, you agree to be bound by these Terms and Conditions.

2. Product Information

• Product Descriptions: We strive to provide accurate product descriptions. However, we cannot guarantee that all descriptions are 100% accurate or complete.
• Product Availability: Product availability may vary. We reserve the right to modify or discontinue products without notice.

3. Ordering and Payment

• Order Placement: Orders can be placed directly with our staff.
• Payment: Payment can be made by Cash, Zelle, Venmo, or Apple Pay. Payment must be received at pickup

4. Pickup and Delivery

• Pickup: Customers can pick up their orders at our designated location in Alpharetta, GA.
• Delivery: We offer delivery services for an additional fee from zip code 30009. Delivery fees may vary based on distance and order size.
• Delivery Timeframes: We will make reasonable efforts to deliver orders within a specified timeframe, but we cannot guarantee specific delivery times.

5. Returns and Refunds

• Due to the perishable nature of our products, we do not accept returns or refunds.

6. Limitation of Liability

• Disclaimer of Warranties: We disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
• Limitation of Liability: In no event shall Timberlake House of Raw be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your access to or use of our website or products.

7. Indemnification You agree to indemnify and hold harmless Timberlake House of Raw, its affiliates, officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our website or products.

8. Governing Law

• Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Georgia.

9. Modifications to Terms and Conditions

• Modifications: We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

10. Storage and Handling Instructions: Raw dog food is NOT for human consumption and should be frozen and/or refrigerated immediately. 

11. Veterinary Consultation: Please consult with your veterinarian before feeding raw dog food.